Provider
RetoolIncident detail
[Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating an issue causing PostgreSQL and REST API queries to fail. This also affects users' ability to use RetoolDB.
Identified
We have identified the potential root cause of this issue and are implementing a fix
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
Following the fix we are seeing error rates of the affected services return to normal. With that in mind, we are considering this issue resolved.
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