Skip to content
OutageDeck

Incident detail

[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom Domains

[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom Domains

Resolved incidentMinor1 affected service

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are looking into an issue that is preventing Cloud customers with Custom Domains from completing the OAuth2 Resource Authentication flow. Affected customers can work around this behavior by authenticating said resources via their base (.retool.com) domain.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.