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Incident detail

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Resolved incidentMinor1 affected service

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Incident updates

Every update Retool posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    The issue has been resolved.

  5. Resolved

    This incident has been resolved.

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