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Incident detail

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Resolved incidentMinor1 affected service

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  1. Investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    The issue has been resolved.

  5. Resolved

    This incident has been resolved.