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Issues downloading attachments

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating issues with downloading attachments where existing download URLs would incorrectly return a 403 response.

  2. Monitoring

    The fix for downloading email attachments has been pushed and we are now monitoring the situation.

  3. Resolved

    We have resolved the underlying issue and service has been resumed.

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