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Incident detail

Increased latency for broadcast sending and domain verification

Increased latency for broadcast sending and domain verification

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an increase in latency when sending Broadcasts

  2. Monitoring

    We've identified the root cause. We're working with a third-party provider to solve the underlying issue as we work on mitigation actions. In addition to Broadcasts, Domain verification may take longer than usual.

  3. Monitoring

    The underlying issue has been identified and our third-party provider has pushed improvements. We're seeing an improvement in domain verifications and broadcast email throughput. We'll continue to monitor the situation and work on mitigation actions.

  4. Resolved

    The pending domain verifications and broadcasts are catching-up quickly. The incident should fully resolve soon.