Skip to content
OutageDeck

Incident detail

Custom tracking domains failing to provision for new customers

Resolved incidentMinor

Timeline window

to

Get alerted the next time Resend breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Resend alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Since 09:45 UTC on May 5, 2026, new customers are unable to create custom tracking domains. Existing tracking domains and email sending are not affected.

    We've identified the cause as an upstream infrastructure limit and are working with our provider to resolve it.

  2. Monitoring

    Issue identified and resolved for new requests.

    New customers can now create custom tracking domains again. We're replaying the failed provisioning requests from the outage window. This may take some time to fully process.

  3. Resolved

    This incident is resolved. All failed provisioning requests have been reprocessed, and custom tracking domain creation is operating normally.

Keep exploring

More from Resend

Neighboring incidents on Resend's timeline and the rest of their record on OutageDeck.

← Older incident

Email Events Displaying Queued

Newer incident →

Inbound emails with incorrect "To" field when forwarded

All Resend incidentsResend live status