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OutageDeck

Incident detail

Services not accessible

Services not accessible

Resolved incidentMajor1 affected service

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Incident updates

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  1. Investigating

    We're investigating services not being accessible

  2. Identified

    We're experiencing issues with an upstream provider.

  3. Monitoring

    Access to services is now recovering, and we are continuing to monitor.

  4. Monitoring

    The upstream provider is recovering, and we’re seeing recovery on our side too.

  5. Resolved

    From 08:47 to 09:11 UTC, all incoming web traffic in every region failed to reach services and returned 500 errors instead. Our dashboard and API were down too. Background workers, private services, and cron jobs were not affected. The upstream provider has recovered now, and we’re no longer seeing any issues on our side.