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Incident detail

Platform emails not being sent

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.

  2. Monitoring

    We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.

  3. Resolved

    This incident has been resolved.

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