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HA Postgres Unavailability

Resolved incidentMajor

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Timeline

Incident updates

Every update Render posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're investigating reports of Postgres unavailability in multiple regions. At this point we believe this only impacts databases with HA turned on.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Identified

    We've identified the issue and are implementing a fix.

  5. Identified

    We're bringing the affected Postgres instances back online and expect full recovery within fifteen minutes.

  6. Identified

    We're continuing to see instance recovery across the fleet. Render Workflows is now fully operational.

  7. Identified

    All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refresh the status.

  8. Resolved

    Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.

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