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OutageDeck

Incident detail

Custom Domains: New certificates stuck on pending

Custom Domains: New certificates stuck on pending

Resolved incidentMinor0 affected services

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    You may see certificates stuck on 'Pending' after adding a custom domain. We’ve located an issue with a provider and are looking into it right now.

  2. Identified

    The provider is actively working on the issue and we’re seeing some progress on certificate issuance. We’re still waiting on full confirmation that the fix is complete.

  3. Resolved

    We understand the issue is resolved now. If you're still seeing issues, please reach out.