Provider
RechargeIncident detail
Degraded Service Performance
Resolved incidentCritical
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Resolved
From 4:10AM to 5:00AM EST, we experienced downtime across all production services due to a provider failure. During this time, services were unavailable. Merchants would have experienced delays in webhooks from us, eventually being delivered at recovery. We have run any missed jobs, they would have started and finished late, and queued all webhooks. Our Engineers are working with our Cloud provider regarding the resource failure.
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