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Incident detail

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.

    Impact: collection stopping on all collector based sources for 5-10 minutes.

    Worst case scenario: Collector goes offline until manual intervention

    We appreciate your patience and understanding as we work to improve the reliability and performance of our services.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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