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Incident detail

Collector Offline

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    The issue has been identified by our Engineering team and a fix is being tested.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Monitoring

    A fix has now been implemented and we are monitoring the results.

  7. Monitoring

    We continue to monitor the results of the fix implemented.

  8. Resolved

    This incident has been resolved.