Skip to content
OutageDeck

Incident detail

US Platform 4: AWS Connectors Indexing lag (IM-12750)

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Qualys breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Qualys alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available.

    The ticket reference for this activity is IM-12750

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.