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EU Platform 2: Multiple services are impacted [IM-12752]

Resolved incidentCritical

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Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.

    Further updates will be shared as they become available.

    For reference, the ticket number for this incident is IM-12752.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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