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US Platform 3: Delay in VM Scan Processing [IM-12768]

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  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.

    Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12768.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.