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Incident detail

EU Platform 1: Qualys UI Login Issues (IM-12767)

Resolved incidentCritical

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Incident updates

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  1. Investigating

    We are currently investigating an issue affecting user logins on the EU Platform 1. Scans and APIs are also impacted. The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible.

    Further updates will be provided as they become available.

    The ticket reference for this incident is IM-12767.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.