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US Platform 3: Delay in QDS score population for affected vulnerabilities in UI (IM-12831)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where there is delay in QDS (Qualys Detection Score) being calculated/populated for affected vulnerabilities in the UI.

    We are actively investigating the issue. Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12831.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

  5. Resolved

    This incident has been resolved.

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