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US Platform 2: Portal Indexing Lag (IM-12836)

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Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard.

    Note: All scans and APIs are functioning properly.

    Further updates will be shared as they become available.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

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US Platform 3: Delay in Data Reflection in UI (IM-12837)

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