Provider
QualysIncident detail
US Platform 3: Delay in data processing to the UI (IM-12737)
Resolved incidentCritical
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Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in data availability in the UI. Users will notice that information takes longer than expected to become visible in UI for AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12737.
Identified
The issue has been identified and a fix is being implemented.
Identified
We are continuing to work on a fix for this issue.
Monitoring
A fix has been implemented and we are monitoring the results.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
The lag is showing gradual improvement, though it has not yet returned to normal. We will continue to monitor its progress.
Monitoring
We are continuing to monitor for any further issues.
Resolved
This incident has been resolved.
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US Platform 3: Container Security (CS) Users may experience a delay in sensor provisioning and scanning for containers and images(IM-12733)
Newer incident →
US Platform 1/2/3/4, EU Platform 1/2/3, IN Platform 1,CA Platform 1, AE Platform1, KSA Platform 1 and UK Platform 1: Users may notice an issue between the asset data from the UI and the API due to the latest agent's inventory not being updated (IM-12739)