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US Platform 3: Delay in data processing to the UI (IM-12737)

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  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in data availability in the UI. Users will notice that information takes longer than expected to become visible in UI for AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12737.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Monitoring

    We are continuing to monitor for any further issues.

  6. Monitoring

    We are continuing to monitor for any further issues.