Provider
QualysIncident detail
US Platform 1/2/3/4, EU Platform 1/2/3, IN Platform 1,CA Platform 1, AE Platform1, KSA Platform 1 and UK Platform 1: Users may notice an issue between the asset data from the UI and the API due to the latest agent's inventory not being updated (IM-12739)
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Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Platform Operations is currently investigating an issue that is causing delays in the upload of the latest inventory data for Cloud Agents. Users may notice discrepancies in the data displayed in AssetView, the VM Dashboard, the Cloud Agent UI, and CSAM/GAV. Further updates will be provided as more information becomes available.
Investigating
We are continuing to investigate this issue.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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