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US Platform 3 : Connectors are stuck in Synchronizing state [IM-12673]

Resolved incidentMajor

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Incident updates

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  1. Investigating

    Qualys Cloud Platform Operations is investigating an issue for the connectors stuck in synchronizing state.

    Further updates will be shared as they become available.

    Ticket reference for this incident: IM-12673.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.