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Incident detail

US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)

Resolved incidentCritical

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Incident updates

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  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue impacting US Platform 2, which is causing delays in Container Security. As a result, some users may experience slower processing times for container scans and images. We will provide updates as more information becomes available.

    For reference, the incident ticket number is IM-12726.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are continuing to investigate this issue.

  6. Identified

    Qualys Cloud Platform Operations has identified the issue and is currently working on a fix. All recent scans of containers and images are functioning as expected, and the latest data is now accessible. Further updates will be shared as they become available.

  7. Resolved

    This incident has been resolved.