Provider
QualysIncident detail
US Platform 1: Lag observed on Cloud Agent scan processing service [IM-12704]
Resolved incidentMinor
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Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)
Newer incident →
US Platform 3: Container Security (CS) Users may experience a delay in sensor provisioning and scanning for containers and images(IM-12733)