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Incident detail

US Platform 1: UI logins failing( IM-12884)

Resolved incidentCritical1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys Platform 1. As a result, customers may experience a login issue. Please note that there is no impact on scan processing or API functionality.

    As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qualys.com/fo/scan/scanList.php.

    Further updates will be provided as they become available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883]

Newer incident →

US Platform 4: Delay in data processing to the UI for Portal modules [IM-12885]

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