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US Platform 1: Lag observed on VM scan events (IM-12823)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.

    Further details will be provided as they become available.

    The ticket reference for this incident is IM-12823.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    We are currently investigating this issue.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Investigating

    We are currently investigating this issue.

  7. Identified

    The issue has been identified and a fix is being implemented.

  8. Monitoring

    A fix has been implemented and we are monitoring the results.

  9. Resolved

    This incident has been resolved.

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