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Incident detail

US Platform 1: Delay in VM Scan Processing [IM-12743]

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Timeline

Incident updates

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  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.