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US Platform 1: Delay in VM Scan Processing [IM-12743]

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Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.

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US Platform 1/2: Users are experiencing an issue where scan results downloaded in CSV and XML formats are returning empty files.(IM-12744)

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