Provider
QualysIncident detail
EU Platform 2: UI and API Services Impacted Due to OCI Outage (IM-12762)
Resolved incidentCritical
Timeline window
to
Get alerted the next time Qualys breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Operations is currently investigating an issue that is causing the VMDR module and API to return 503 errors. Further updates will be shared as they become available. The ticket reference for this incident is IM-12762
Investigating
After further observation, this is a complete outage on EU Platform 2 as most services are impacted due to the ongoing OCI outage. We are continuing to work with OCI to restore services as quick as possible.
Identified
Login and scan workflows are restored. Further updates will be shared as they become available.
Identified
We are continuing to work on a fix for this issue.
Identified
The services are being restored. Modules should be accessible. Further updates will be shared as they become available.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
Keep exploring
More from Qualys
Neighboring incidents on Qualys's timeline and the rest of their record on OutageDeck.