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Incident detail

Proton VPN port-forwarding functionality degraded in Canada

Resolved incidentMinor

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Timeline

Incident updates

Every update Proton posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

  2. Identified

    The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

  3. Resolved

    The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

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