Skip to content

Incident detail

Investigating sporadic connection reports from a small number of users

Resolved incidentMajor

Timeline window

to

Get alerted the next time Proton breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Proton posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

Keep exploring

More from Proton

Neighboring incidents on Proton's timeline and the rest of their record on OutageDeck.