Skip to content

Incident detail

Carrier degradation India

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Plivo breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures.

    We're actively working with our carrier partner to get this issue resolved as soon as possible.

    Please contact Plivo Support for any questions.

    Support portal: https://support.plivo.com

  2. Investigating

    We are continuing to investigate this issue.

  3. Resolved

    The carrier has resolved the issue.