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Incident detail

us-east-1 connection errors

Resolved incidentMajor

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Timeline

Incident updates

Every update PlanetScale posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We're investigating an issue with connection errors to Vitess databases in us-east-1.

  2. Resolved

    At 12:51 PM UTC and 1:38 PM UTC some Vitess databases in us-east-1 were impacted by connection errors for approximately 5 minutes due to an issue in our edge network. We resolved the issue and are no longer seeing errors. We will be taking action to protect customers from this issue happening again in the future and apologize for the error.

  3. Monitoring

    We're continuing to monitor. We've updated the status history to reflect the time periods where customers experienced connection issues.

  4. Resolved

    This incident has been resolved.

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