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Incident detail

Problems with Vitess connectivity and credential changes

Resolved incidentMajor3 affected services19 regions: ap-northeast-1, ap-south-1, ap-southeast-1, ap-southeast-2, asia-northeast3, ca-central-1, eu-central-1, eu-west-1, eu-west-2, europe-west1, europe-west4, northamerica-northeast1, sa-east-1, us-central1, us-east-1, us-east-2, us-east1, us-east4, us-west-2

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.

  2. Monitoring

    We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

  3. Resolved

    We've observed service restored and successful credential changes across PlanetScale's environments.

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