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SSO Authentication Errors

Resolved incidentMajor

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Timeline

Incident updates

Every update PlanetScale posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    PlanetScale is aware of issues logging in via SSO/SAML. We are currently investigating.

  2. Investigating

    We are continuing to investigate. We've confirmed an issue with our SSO integration, but are still searching for a root cause.

  3. Investigating

    We've identified a potential fix, testing, and the preparing to roll it out.

  4. Resolved

    We've resolved the issue. SSO/SAML is working again.

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