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Elevated error rates with Dashboard and API due to AWS us-east-1 outage

Resolved incidentMinor

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Timeline

Incident updates

Every update PlanetScale posted, oldest to newest, exactly as it appeared on their official status page.

  1. Resolved

    Dashboard and API are back fully operational

  2. Identified

    There is a AWS us-east-1 outage. Existing databases are unaffected - new databases cannot be created.

  3. Investigating

    SSO is affected

  4. Investigating

    We are investigating elevated error rates with Dashboard and API

  5. Monitoring

    Database creation in AWS us-east-1 is currently disabled.

  6. Monitoring

    PlanetScale is seeing degraded network connectivity across AWS us-east-1 components reaching both MySQL and PostgreSQL databases. We are currently monitoring the situation and will continue to update the status page.

  7. Monitoring

    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and connectivity may be disrupted into the AWS region.

  8. Monitoring

    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and we are seeing some degraded network performance between components inside of us-east-1 and inbound connectivity into the region.

  9. Monitoring

    PlanetScale is continuing to monitor the condition of AWS us-east-1. We have seen networking conditions and compute availability in us-east-1 continue to improve. Out of caution, database and branch creation continues to be disabled in AWS us-east-1.

  10. Resolved

    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.

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