Skip to content
OutageDeck

Incident detail

API and dashboard errors

Resolved incidentMajor

Timeline window

to

Get alerted the next time PlanetScale breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow PlanetScale alerts work

Timeline

Incident updates

Every update PlanetScale posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.

  2. Identified

    We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

  3. Monitoring

    We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

  4. Resolved

    API and dashboard service is restored.

Keep exploring

More from PlanetScale

Neighboring incidents on PlanetScale's timeline and the rest of their record on OutageDeck.

← Older incident

Single Sign On (SSO) unavailable

Newer incident →

Connectivity issues in us-east-1

All PlanetScale incidentsPlanetScale live status