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Incident detail

Payouts/Refunds API degraded

Resolved incidentMinor

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Timeline

Incident updates

Every update Plaid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.

  2. Identified

    We have identified the root cause of the issue and are actively working to mitigate the impact.

  3. Monitoring

    This issue has been mitigated. We are closely monitoring our systems as we recover.

  4. Monitoring

    This incident has been resolved.

  5. Resolved

    This incident has been resolved.

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