Incident detail

Users experienced intermittent authentication issue in Frankfurt region

Resolved incidentMinor

Provider

Timeline window

Apr 2, 2026, 6:44 AM UTC to Apr 2, 2026, 6:32 AM UTC

Outage alerts

Get alerted the next time Ping Identity breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alerts How Ping Identity alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

Resolved
Apr 2, 2026, 6:44 AM UTC
A small percentage of transactions experienced intermittent issues, where users authentication fails.