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Incident detail

Intermittent Dashboard and Workspace Errors

Active incidentMinor1 affected service

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources.

    Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available.

    If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.

  2. Investigating

    We are continuing to investigate this issue.

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