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Incident detail

Dashboard Login Issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing an issue with the "Connect to Google" login option on the Pantheon Dashboard. All live sites remain fully operational and unaffected.

    Our engineering team is actively working to identify the root cause and implement a resolution. If you need immediate assistance, please contact us by email at helpdesk@pantheon.io.

    We will provide our next update as soon as more information becomes available.

  2. Investigating

    We’re actively investigating the issue and will keep you updated.

    For urgent support, please contact helpdesk@pantheon.io.

  3. Monitoring

    A fix has been deployed, and the initial Dashboard login tests reflect positive results. Our team is closely monitoring.

    We will provide a final update once the resolution is verified.

    If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.

  4. Resolved

    This incident has been resolved. Google login option is now working as expected

    Thank you for your patience.

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