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Incident detail

Dashboard login and Terminus errors

Resolved incidentCritical2 affected services

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Timeline

Incident updates

Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue impacting Dashboard logins and Terminus operations. All live sites remain fully operational and unaffected.

    We will provide our next update as soon as more information becomes available.

  2. Identified

    The issue has been identified and a fix is being implemented.

    If you require urgent assistance, please contact Pantheon Support at helpdesk@pantheon.io.

  3. Monitoring

    A fix has been deployed, and Dashboard logins are now working. Our team is continuing to monitor Dashboard and Terminus to ensure stability and confirm the issue is fully resolved.

  4. Resolved

    This incident has been resolved.

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