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Incident detail

WildFire Issue

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.

    Customer Impact: Delay in sample processing and client disconnection errors

    Workaround: N/A

  2. Investigating

    This is due to an outage from GCP.

  3. Investigating

    GCP is still continuing investigating the issue. There is no ETA yet.

  4. Investigating

    GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table

  5. Investigating

    As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.

  6. Identified

    The issue has been identified and a fix is being implemented.

  7. Monitoring

    A fix has been implemented and we are monitoring the results.

  8. Resolved

    This incident has been resolved.

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