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[GRA][Data & Analytics] - Data Platform Incident Notification

[GRA][Data & Analytics] - Data Platform Incident Notification

Resolved incidentMajor1 affected service

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  1. Investigating

    We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary availability issue in GRA regions. Here are some supplementary details : <b>Start time :</b> 10/06/2026 12:00 UTC <b>Impacted Service(s) :</b> Some jobs cannot be executed on the Data Platform. <b>Customers Impact :</b> Some customers cannot run some jobs, causing delays in data processing and dependent workflows. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Resolved

    We are pleased to inform you that the incident affecting our Data & Analytics offering has been resolved. <b>Start time :</b> 10/06/2026 12:00 UTC <b>End time :</b> 11/06/2026 13:00 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.