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Incident detail

[EU-WEST-PAR][Public Cloud] - Network connectivity issues notification

[EU-WEST-PAR][Public Cloud] - Network connectivity issues notification

Resolved incidentMajor0 affected services

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  1. Identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region. Here are some supplementary details : <b>Start time :</b> 09/06/2026 07:00 UTC <b>Impacted Service(s) :</b> Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet. <b>Customers Impact :</b> Customer are temporarily facing connectivity issues with their nodes located in the specified region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Resolved

    We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. <b>Start time :</b> 09/06/2026 07:00 UTC <b>End time :</b> 10/06/2026 17:55 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.