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Overbilling for OpenAI-hosted containers in the Agent API

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API.

    We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

  2. Investigating

    We’re continuing to work on a fix for the container overbilling issue.

    We’re also reviewing affected usage to identify impacted customers and calculate refunds.

  3. Identified

    We are still implementing the mitigation.

  4. Monitoring

    We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

  5. Resolved

    All impacted services have now fully recovered.

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