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Incident detail

Overbilling for OpenAI-hosted containers in the Agent API

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API.

    We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

  2. Investigating

    We’re continuing to work on a fix for the container overbilling issue.

    We’re also reviewing affected usage to identify impacted customers and calculate refunds.

  3. Identified

    We are still implementing the mitigation.

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