Provider
OpenAIIncident detail
Support available via email
Resolved incidentMinor
Timeline window
to
Get alerted the next time OpenAI breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing [support@openai.com](mailto:support@openai.com "support@openai.com").
We apologize for the inconvenience.
Investigating
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
Investigating
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
Monitoring
We have applied the mitigation and are monitoring the recovery.
Resolved
The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual.
Thank you for your patience while we worked to restore service.
Keep exploring
More from OpenAI
Neighboring incidents on OpenAI's timeline and the rest of their record on OutageDeck.