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Incident detail

Elevated errors across ChatGPT, Codex, and the API including the Agents API

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  2. Investigating

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.

    Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  3. Investigating

    We’re still investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.

    Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  4. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  5. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  6. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  7. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  8. Resolved

    The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered.

    Thank you for your patience while we worked to restore service.

    The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

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