Provider
ngrokIncident detail
Endpoints using traffic policies are erroneously hitting limits
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update ngrok posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating an issue preventing some customers from logging in to dashboard.ngrok.com
Investigating
Customer endpoints using traffic policy are erroneously being flagged as hitting limits. The ngrok engineering team is currently working to resolve this issue.
Investigating
We are continuing to investigate this issue.
Monitoring
A fix has been deployed to all regions and endpoints using traffic policies are no longer being erroneously limited. Customers may still see notices in their dashboards warning about the limits.
Resolved
This incident has been resolved.
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