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Synthetics Manager

Resolved incidentMinor

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Incident updates

Every update New Relic posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

  2. Identified

    We have identified the issue and working on a solution

  3. Monitoring

    Our team has now issued a fix and are monitoring the issue.

  4. Monitoring

    Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

  5. Resolved

    Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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