Skip to content

Outage alerts

Checked

Get Slack alerts when New Relic goes down

Email alerts are free for up to 5 providers — Slack, Discord, and webhook delivery come with paid plans. Every alert is driven by New Relic's official status feed, checked about every 10 minutes around the clock.

Operational 0 active incidents New Relic status →

How to get New Relic outage alerts

  1. Create your free account. Sign in with GitHub, Google, or an emailed link on the account page — no password, no card.
  2. Add New Relic to your alerts. The 60-second onboarding asks which providers you rely on; pick New Relic and free email alerts are live immediately (up to 5 providers).
  3. Want it in Slack or Discord? Paid plans add those channels plus raw webhooks: create a subscription, paste your webhook URL, and press Send test to prove the wiring in seconds. The alert setup guide walks through creating the webhook URL in each app.

Why it matters

Recent New Relic incident activity

New Relic recorded 100% uptime across 4 monitored days in the last 90 days. The official feed logged 4 incident entries in that window — exactly the changes subscribers hear about first.

What triggers New Relic alerts

New incident

A fresh incident appeared on the official feed and started within the last 24 hours — historical backfills never alert.

Incident update

An open incident moved through its lifecycle (investigating → identified → monitoring …).

Incident resolved

An incident was resolved upstream, or disappeared from the provider's active feed.

Status change

The provider's overall status flipped (e.g. Operational → Partial outage).

Every delivery is claimed exactly once per event, retried once on failure, and recorded — overlapping check runs can never double-notify you. Alerts are driven by New Relic's official status source: the official New Relic status page remains the authoritative reference.

Prefer to pull instead of push?

Everything on this page is also machine-readable, free, and account-less: subscribe to the New Relic RSS feed, poll the JSON API, or embed the live New Relic status badge in a README or dashboard.

FAQ

New Relic alert questions

Short answers to what alert subscribers ask most.

How fast will I know when New Relic goes down?

OutageDeck checks New Relic's official status feed about every 10 minutes, around the clock. The first check that sees a new incident or a status change fires your alert immediately, so email, Slack, Discord, and webhook subscribers typically know within minutes of the official feed changing.

Are New Relic outage alerts free?

Yes — every account includes free email alerts for up to 5 providers, no card required. Paid plans add Slack, Discord, and webhook delivery, more subscriptions, and higher API quotas.

Which New Relic events trigger an alert?

New incidents on the official feed (when they started within the last 24 hours), incident lifecycle changes, resolutions, and provider-level status changes. A subscription can watch your whole stack, only New Relic, or specific New Relic services.

Can I follow New Relic status without an account?

Yes. The New Relic RSS feed, the public JSON API, and the embeddable status badge are free with no sign-up — alerts exist so changes get pushed to you instead of you re-checking a page.

Outage alerts

Ready to stop refreshing status pages?

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.